Virtisse - 'Violette' Pointe Shoe (UK2-UK6.5)
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Due to high demand, certain pointe shoe sizes may not always be available at the time of your order. If your selection is out of stock, We recommend contacting the shop directly to see if the item is currently available. If ordered, you will be notified promptly and offered the option to wait for restock or choose an alternative.
We aim to make your shopping experience smooth from checkout to delivery. Here's everything you need to know about how we ship your order.
🚚 Shipping Services
We partner with Parcel2Go, giving us access to a range of reliable couriers including Evri, DPD, UPS, and more. This allows us to offer flexible, fast, and affordable delivery options across the UK and beyond.
📍 UK Delivery
Standard Delivery:
- Estimated delivery time: 2–4 working days
- Tracked service with delivery updates
- Flat rate: £5.80 (or Free on orders over £50.00)
All orders are dispatched within 1 working day from confirmation.
🌍 International Shipping
We offer international delivery to selected countries via trusted Parcel2Go courier partners.
- Delivery times vary by destination (typically 5–10 working days)
- Costs calculated at checkout based on weight and location
- All international parcels are tracked
Customs duties or import taxes (if any) are the buyer’s responsibility.
📦 Order Tracking
Once your order has been dispatched, you'll receive a tracking link via email so you can follow your parcel every step of the way.
🕒 Dispatch & Processing
- Orders placed before 1pm are usually dispatched the same working day
- Orders after 1pm or during weekends/holidays are shipped the next working day
💬 Questions?
If you have any questions about delivery times, tracking, or special shipping requests, feel free to contact us — we’re here to help!
If you are not entirely delighted with the products that you have chosen from The Ballet Boutique, you may exchange within 28 days of receipt. The following criteria must be met:
Items must be in ORIGINAL packaging and condition, with tags still attached, unworn, and with the original receipt.
All tights, socks, underwear and hair accessories are final sales due to hygiene reasons.
Tights with holes or ladders are not eligible for refund or exchange.
Shoes are exchangeable only if unworn & in correct packaging.
Sales items are not refundable or exchangeable.
If you would like to exchange your item for a different size or colour in the same style, then we will be happy to send the replacement item to you, subject to stock availability.
Certain items are excluded from our returns policy in accordance with the Consumer Contracts Regulations 2014: Orders for personalised or custom made items, cannot be cancelled and these goods are non-returnable unless the items are faulty.
Frequently asked questions
Do you offer dance school purchasing?
Yes! Find your ballet school here
What is the return policy?
We want you to be happy with your purchase. If you change your mind:
- You may return items within 28 days of delivery for an exchange or credit note.
- Items must be unused, in their original packaging, and in a condition suitable for resale.
- Please contact us by email before returning any items to arrange your exchange or credit note.
Please note: We do not offer refunds. Instead, you can choose to receive an exchange for another product or a credit note to use on a future purchase.
Return postage costs are your responsibility unless the item is faulty or incorrect.
Exchanges and credit notes will only be issued after the item has been returned and received by The Ballet Boutique, we recommend using a tracked postal service.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Collection Available
At The Ballet Boutique, our professionally trained fitters bring deep expertise and a genuine passion for dance. We understand how vital a proper pointe shoe fitting is for both safety and performance.
