Data Protection & Privacy Policy

 

Last updated: [June 2025]

At The Ballet Boutique, your privacy is very important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

1. What Information We Collect

When you shop with us or interact with our website, we may collect the following information:

  • Personal details – name, email address, phone number, delivery address

  • Payment information – securely processed via trusted payment gateways 

  • Order history – items purchased, order totals, shipping method

  • Technical data – IP address, browser type, device, pages visited (via cookies & analytics tools)

  • Marketing preferences – if you opt in to receive emails

2. How We Use Your Information

We only use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Send updates, offers, or newsletters (only if you opt in)

  • Improve our website and customer experience

  • Prevent fraud and ensure website security

3. Sharing Your Information

We never sell or rent your data. We may share limited personal information with:

  • Courier services (e.g. via Parcel2Go) to deliver your order

  • Payment providers (e.g. Stripe, PayPal) for secure transactions

  • Email service providers for order confirmations or opted-in marketing

  • Analytics tools (e.g. Google Analytics) to understand website performance

All third-party providers we use are GDPR-compliant.

4. Cookies & Tracking

Our site uses cookies to improve your experience, such as:

  • Keeping items in your cart

  • Remembering login preferences

  • Tracking website performance and visitor behavior (anonymously)

You can disable cookies at any time via your browser settings.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Ask us to delete your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the ICO (UK data protection authority)

To exercise any of these rights, just contact us at: [info@ballet-boutique.co.uk]

6. Data Retention

We keep your data only as long as necessary to fulfill orders and meet legal requirements. For example, we may retain order records for accounting purposes for up to 6 years.

7. Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your data. While no system is 100% secure, we take all reasonable steps to safeguard your personal information.

8. Changes to This Policy

We may update this privacy policy occasionally. Any changes will be posted on this page with the updated date above.

📩 Contact Us

If you have any questions or concerns about this policy or how we handle your data, please get in touch:

Email: info@balletboutique.co.uk

Address: 146 Merton Road, Wimbledon, London, SW19 1EH